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HELP FOR USERS
Jump to a list of topics for Netscape and Internet users, from Netscape product overviews to how to cancel an Internet account.


HELP FOR DEVELOPERS, AUTHORS, AND PUBLISHERS
Jump to a list of topics for Web workers - and don't forget to check out our insider newsletter.

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FREQUENTLY ASKED QUESTIONS ABOUT NETSCAPE PRODUCTS
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If you can't find the answers to your questions in these FAQs, or you need help using any Netscape product, visit our online Technical Support.



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HELP FOR USERS

About Netscape Software
All about Netscape Navigator 3.0
The software products that we make
The educational/non-profit free-use policy


How to Get Netscape Software
Downloading free evaluation copies of Netscape software
Purchasing our software products
Upgrading your copy of Netscape Navigator to the latest version
What to do if you have trouble with FTP
Getting free evaluation copies of Netscape Server
Purchasing our software products
Contacting our sales staff
Checking the status of your credit card order
Checking the status of your purchase order
Locations and phone numbers of our sales offices
Questions about the Netscape General Store
Expiration of beta software, and what to do about it

If you have sales questions (about how to purchase Netscape software, what features our software offers, when specific products will be released, how to get in touch with our salespeople, how to get a site license, and so forth), then please contact our sales team directly.


Using Netscape Software
Getting help with your Netscape software (technical support)
Reporting a bug or requesting an enhancement
Registering your Netscape software
Changing your registration information


Using the Internet
Learning about the Internet
What you need to connect a computer to the Internet using a telephone line
Creating an account with an Internet Service Provider with ISP Select
Learning more about Internet Service Providers
Getting your page on the Web


HELP FOR DEVELOPERS, AUTHORS, AND PUBLISHERS

How to Begin Building Web Sites
Creating your own Web pages
Adding your Web pages to search engines so people can find them
The new HTML tags that Netscape Navigator uses


Our DevEdge Program
Access to tools, technical resources and support for web developers through Netscape DevEdge Online
DevEdge program details
How to become a member of DevEdge
Developing internet and intranet applications with Netscape ONE


Licensing and Legal Information
Distributing or mirroring copies of Netscape software
Modifying Netscape software to fit your needs
Using the "Netscape Now!" icon on your Web pages
Reproducing Netscape logos or other material on Web sites or publications


About Our Company
Our company background
Contact information
Press releases
Contacting our public relations department
Press and industry analyst requests
Requests for Netscape speakers
Investor Relations and financial information
Job listings and employment opportunities


About Our Web Site
The table of contents for our Web site
Keyword search
Advertising on our Web site
Reporting problems with our Web site (typos, bad links, or out-of-date information)

We also welcome any feedback you may have for us.

If you have questions that do not involve purchasing or using Netscape software, do a search to see if that can turn up any relevant information about it on our Web site. If not, you can email your question to us at moreinfo@netscape.com and we will get an answer to you or direct you to the proper place as soon as we can.


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Corporate Sales: 415/937-2555; Personal Sales: 415/937-3777; Government Sales: 415/937-3678
If you have any questions, please visit Customer Service, or contact your nearest sales office.

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